Terms & Condition

Home > Terms & Condition

Air Ticket Change and Cancellation Policy

Amendment

Domestic Flights A$11 per sector / per person
International Flights
Flights departing Australia (Air fares more than $800)
A$55 per person
International Flights
Flights departing Australia (Air fares $800 and below)
A$55 per person
International Flights
Trans-Tasman / South Pacific flights
A$55 per sector / per person
International Flights
Flights departing countries other than Australia
A$55 per person
International Flights
Low Cost Carrier bookings (inc. Jetstar)
A$55 per person

Cancellation

Domestic Flights Non refundable after final payment
International Flights
Flights departing Australia (Air fares more than $800)
A$110 per person
International Flights
Flights departing Australia (Air fares $800 and below)
A$110 per person
International Flights
Trans-Tasman / South Pacific flights
A$110 per sector / per person
International Flights
Flights departing countries other than Australia
A$110 per person
International Flights
Low Cost Carrier bookings(inc. Jetstar)
A$110 per person
  • Fees are recommended minimum fees, and additional fees may by changed with regard to consultations expertise and declinational experience.

Hotel Coupon Change and Cancellation Policy

Cancellation

Domestic Hotel Cancellation:Non refundable after final payment
International Hotel Cancellation:A$110 per booking

Amendment

Domestic Hotel Amendment:A$11 per booking
International Hotel Amendment:A$55 per booking

Activities Change and Cancellation Policy

Cancellation

3days before tour date 50% of total
2day before tour date 100% of total