Terms & Condition

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Air Ticket Change and Cancellation Policy

Amendment

Domestic Flights A$11 per sector / per person
International Flights
Flights departing Australia (Air fares more than $800)
A$55 per person
International Flights
Flights departing Australia (Air fares $800 and below)
A$55 per person
International Flights
Trans-Tasman / South Pacific flights
A$55 per sector / per person
International Flights
Flights departing countries other than Australia
A$55 per person
International Flights
Low Cost Carrier bookings(inc. Jetstar)
A$55 per person

Cancellation

Domestic Flights Non refundable after final payment
International Flights
Flights departing Australia (Air fares more than $400)
A$110 per person
International Flights
Flights departing Australia (Air fares $400 and below)
A$110 per person
International Flights
Trans-Tasman / South Pacific flights
A$110 per sector / per person
International Flights
Flights departing countries other than Australia
A$110 per person
International Flights
Low Cost Carrier bookings(inc. Jetstar)
A$110 per person
  • H.I.S. SERVICE FEES:
  • Fees are recommended minimum fees, and additional fees may by changed with regard to consultations expertise and declinational experience.

Hotel Coupon Change and Cancellation Policy

cancellation fee

Domestic Hotel Cancellation:Non refundable after final payment
International Hotel Cancellation:A$110 per person

Change fee

Domestic Hotel Amendment:A$11 per booking
International Hotel Amendment:A$55 per booking

Activities Change and Cancellation Policy

Cancellation fee

3days before tour date 50% of total
2day before tour date 100% of total

Japan Hotel & Air Package

Cancellation fees (per passenger)

Before issuing ticket Free of charge
After issuing ticket 60% of total
After departure 100% of total

・In case of cancellation, please cancel at “My page” of this website or inform to our office within business hours.
・This plan cannot be changed. The reservation has to be cancelled and a new reservation made.