Kyoto Tourist Information Center

Kyoto Tourist Information Center is an information center operated by H.I.S., a travel agency with more than 300 domestic branches, and 182 international branches in 124 cities of 60 countries.

We, H.I.S., vow to continue providing tourist information in the heart of The Thousand Year Capital, Kyoto, in Shijo-Kawaramachi. Guided tours,hotels and optional tours are available for bookings at this information center.

It is our mission to continue to share the culture and history that has been cultivated in Kyoto for thousands of years to foreign tourists, and to share the one and only KYOTO EXPERIENCE with the world.


English Speaking staff is always available. Chinese, Korean and Thai staff is also available.(not everyday)


  • Hotel Reservations
  • Reservation of Hotels and Ryokan (additional fee applies). It is also possible to make same-day hotel bookings.

  • Optional Tour Reservations
  • Reservation of tour, entertainment, cultural experience.

  • Restaurants Reservations
  • Reservation of (Japanese-style) restaurant. Please enjoy tasting Japanese food, which is registered as a World Intangible Cultural Heritage( additional fee applies).

  • Rail Pass / Bus Pass Sales
  • Provision of information on public transport, and selling convenient transportation passes such KANSAI THRU PASS & Amazing Pass.

  • Tourism Brochures
  • We offer tourist map and brochure of major tourist facilities (Free). Please feel free to contact our staff for more information.

  • Baggage Storage Service
  • We offer baggage storage service (additional fee applies), so you will not have to worry about your baggage before checking-in or out of the hotel.

  • Internet Service & Free Wi-Fi
  • You can use Free Wi-Fi and Internet inside the information center. Printer machine is also provided

  • SIM Card Sales
  • We sell prepaid-type SIM cards (data communication only), so it is possible to use your smartphones in Japan.

  • Souvenir Sales
  • We sell unique sourvenir and specialty products of Kyoto. We also have Kyoto traditional crafts, Kyoto sweets, and goods of Kyoto that are of limited editions.

  • Overseas Money Transfer
  • Remit payment service to abroad is available. (Note: It is only available if you are 18 years of age or older, and possess a public identity verification documents with identification photo.)

Where to find Kyoto Tourist Information Center

3F TSUJIKURA Building, 380
Komeya-cho, Kawara-machi Shijo,
Nakagyo-ku,Kyoto 604-8026

Tel.: 075-253-0288
Fax.: 075-253-5671

Access from the nearest station

  • Kawaramachi Station
  • 1min.Walk from Kawaramachi Station Exit No.3(Hankyu Line)

  • Gion Shijo Station
  • 5min.Walk from Gion Shijo Station Exit No.4(Keihan Line)

  • JR KYOTO Station
  • Take Kyoto City Bus #4, #17 or #205 at platform A2 (close to Karasuma-Chuo guchi) and get off at “Shijo Kawaramachi”

    Take Kyoto City subway Karasuma Line and get off at Shijo Station, 15min walk from Station.

Opening hours

Monday - Friday
  11:00 - 19:00
Saturday,Sunday,Public Holidays
  11:00 - 18:30

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