Remarks

*The exact hotel name and flight information (limited to Madrid) are required. If there are any mistakes in the details or if there are no details, we can not arrange it, so please let us know the accurate information. *Please wait at the hotel lobby after checking out at the hotel by the pick-up time. A local language driver will pick you up at the hotel. If the local driver cannot meet you at the hotel lobby during the set-up time, we will consider you abandoned and depart. In that case, there is no refund. *If your child is under 12 years old, a child seat may be required, so please let us know your child's age accurately. *Transfer will be shared with customers who have the same flight or have a close flight departure time. You may not travel directly to the airport from several hotels around the hotel. *In case of an emergency,please contact the local HIS branch or our emergency contact (+34 636 994 914) . * Please present the "SERVICE VOUCHER" to the driver.