In order to keep our working environment safe for our employees and for our customers, all HIS stores are now temporarily closed. However, you can still call your HIS travel consultant on Monday to Friday 9:30AM-9:00PM(EST) as we are still providing all travel assistance by phone. We are available to help you cancel/rebook, and to answer any other concerns regarding your travel. Please call 1-866-447-1872.

Regarding Flight Ticket Changes

Airlines have recently announced temporary flight change policies for customers who purchased an airline ticket between certain dates.

 

Delta Air lines

For customers who have purchased flights to Japan through us, please give us a call at 1-877-447-8721 for any inquiries.

Delta Airlines' "New Normal" Travel Protocols

Flight Cancellations and Temporary Flight Changes


Flights are subject to change in flight routes, frequency, and cancellations. Please visit Delta Air lines website or Call US for more information.

Routes Flight Number Schedule
Seattle - Tokyo (Haneda) DL 167/166 Operate 5 days a week(DL 167:Sun, Tue, Thurs, Fri, Sat / DL 166: Sun, Mon, Wed, Fri, Sat)
Detroit - Tokyo (Haneda) DL 275/276 Operate 3 days a week (DL 275: Mon, Wed, Sat / DL 276: Tue, Thu, Fri)
Detroit - Nagoya (Chubu Centrair) DL 95/94 Operate 1 day a week (DL 95: Fri / DL 94: Sun)
Atlanta - Tokyo (Haneda) DL 295/296 Operate 5 days a week(DL295: Sun, Mon, Wed, Thu, Sat/DL296: Sun, Mon, Tue, Thu, Fri)
Updated 1/05/2022 5PM EST


 

American Airlines

For customers who have purchased flights to Japan through us, please give us a call at 1-877-447-8721 for any inquiries.

American Airlines' "New Normal" Travel Protocols

Flight Cancellations and Temporary Flight Changes


Flights are subject to change in flight routes, frequency, and cancellations. Please visit American Airlines website or Call US for more information.

Routes Flight Number Schedule
Dallas - Tokyo (Narita) AA 61/60 Operate 7 days a week
Updated 1/05/2022 5PM EST


 

United Airlines

For customers who have purchased flights to Japan through us, please give us a call at 1-877-447-8721 for any inquiries.

United Airlines' "New Normal" Travel Protocols

Flight Cancellations and Temporary Flight Changes


Flights are subject to change in flight routes, frequency, and cancellations. Please visit United Airlines website or Call US for more information.

Routes Flight Number Schedule
New York - Tokyo (Narita) UA79/78 Operate 5 days a week(UA79: Sun, Mon, Wed, Fri, Sat / UA78: Sun, Mon, Tue, Thu, Sat)
San Francisco - Tokyo (Narita) UA837/838 Operate 7 days a week
Los Angeles - Tokyo (Narita) UA33/32 Operate 3 days a week(UA32: Tue, Thu, Sat / UA33: Sun, Wed, Fri)
Chicago - Tokyo (Haneda) UA881/UA882 Operate 5 days a week (UA881: Tue, Wed, Thu, Fri, Sat / UA882: Sun, Wed, Thu, Fri, Sat)
Updated 1/05/2022 5PM EST


 

Japan Airlines

For customers who have purchased flights to Japan through us, please give us a call at 1-877-447-8721 for any inquiries.

Japan Airlines' "New Normal" Travel Protocols

Flight Cancellations and Temporary Flight Changes


Flights are subject to change in flight routes, frequency, and cancellations. Please visit JAL website or Call US for more information.

Routes Flight Number Schedule
New York - Tokyo (Haneda) JL5/JL6 Operate 4 days a week (JL5: Mon, Tue, Thu, Sat / JL6: Mon, Tue, Thu, Sat)
New York - Tokyo (Narita) JL8005/JL8006 Operate 3 days a week (JL8005:Sun, Wed, Fri / JL8006: Sun, Wed, Fri)

【March 2022 Special Schedule】
JL 8005(Sun, Wed, Fri)
3/2~3/12/2022 12:25PM New York - 4:45PM (Next day) Narita
3/13~3/25/2022 1:25PM New York - 4:45PM (Next day) Narita
Boston - Tokyo (Narita) JL7/JL8 Operate 4 days a week (JL7: Mon, Wed, Thu, Sat / JL8: Mon, Tue, Thu, Sat)
Chicago - Tokyo (Haneda) JL9/JL10 Operate 3 days a week (JL9: Tue, Thu, Sat / JL10: Tue, Thu, Sat)
Chicago - Tokyo (Narita) JL8009/JL8010 Operate 4 days a week (JL8009: Sun, Mon, Wed, Fri / JL8010: Sun, Mon, Wed, Fri)

【March 2022 Special Schedule】
JL8009(Sun, Mon, Wed, Fri)
3/2~3/12/2022 10:05AM Chicago - 2:30PM (Next day) Narita
3/13~3/25/2022 11:05AM Chicago - 2:30PM (Next day) Narita
Dallas/Fort Worth - Tokyo (Haneda) JL11/JL12 Operate 3 days a week (JL11: Tue, Thu, Sat / JL12: Tue, Thu, Sat)
Dallas/Fort Worth - Tokyo (Narita) JL8011/JL8012 Operate 4 days a week (JL8011: Sun, Mon, Wed, Fri / JL8012: Sun, Mon, Wed, Fri)

【March 2022 Special Schedule】
JL8011(Sun, Mon, Wed, Fri)
3/2~3/12/2022 11:10AM Dallas - 3:50PM (Next day) Narita
3/13~3/25/2022 12:10PM Dallas - 3:50PM (Next day) Narita
San Francisco - Tokyo (Haneda) JL1/JL2 Operate 3 days a week (JL1: Mon, Thu, Sat / JL2: Sun, Wed, Fri)
San Francisco - Tokyo (Narita) JL57/JL58 Operate 4 days a week (JL57: Sun, Tue, Wed, Fri / JL58: Mon, Tue, Thu, Sat)
Los Angeles - Tokyo (Haneda) JL15/JL16 Operate 3 days a week (JL15: Mon, Wed, Fri / JL16: Sun, Tue, Thu)
Los Angeles - Tokyo (Narita) JL61/JL62 Operate 7 days a week
Los Angeles → Kansai Aiport JL69 Operate every Saturdays
San Diego - Tokyo (Narita) JL65/JL66 Operate 4 days a week (JL65: Sun, Tue, Wed, Fri • JL66: Mon, Tue, Thu, Sat)
Seattle - Tokyo (Narita) JL67/JL68 Operate 4 days a week (JL67: Sun, Tue, Wed, Fri • JL68: Mon, Tue, Thu, Sat)
Updated 1/05/2022 5PM EST


 

ANA

For customers who have purchased flights to Japan through us, please give us a call at 1-877-447-8721 for any inquiries.

ANA's "New Normal" Travel Protocols

Flight Cancellations and Temporary Flight Changes


Flights are subject to change in flight routes, frequency, and cancellations. Please visit ANA website or Call US for more information.

Routes Flight Number Schedule
Los Angeles - Tokyo (Narita) NH5/NH6 Operate 7 days a week
Los Angeles - Tokyo (Handeda) NH105/NH106 Operate 7 days a week
San Francisco - Tokyo (Narita) NH007/NH008 Operate 3 days a week( NH007: Mon, Thu, Sat/ NH008: Mon, Thu, Sat)
San Francisco - Tokyo (Handeda) NH107/NH108 Operate 3 days a week (NH107: Mon, Wed, Sat / NH108: Sun, Tue, Fri)
Seattle - Tokyo (Handeda) NH117/NH118 No operation
From December, operate every Saturdays
New York - Tokyo (Handeda) NH109/NH110 Operate 7 days a week
Chicago - Tokyo (Narita) NH11/NH12 Operate 7 days a week
Updated 1/05/2022 5PM EST


HIS Cancellation Policy