JAPAN Hotel & Air Package

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FAQ : Service use

What is JAPAN Hotel & Air Package?
JAPAN Hotel & Air Package is a travel package that includes accommodation in Japan and round trip flight of ANA, available from one passenger. For more details, click here. page to top
Who can use JAPAN Hotel & Air Package?
This service is available only for people who are aged 3 and over, living outside Japan, foreign nationals with non Japanese passport. Or people who are aged 3 and over, living outside Japan, have obtained permanent resident status of a country outside Japan. In order to use the service, a customer must provide (a copy of) his/her passport and residential address. During the service period after purchase, if you fail to meet the agreements of service, or if we do not receive required documents, we may cancel your booking or charge the difference between the price of original booking and corrected airfare. page to top
Will I earn frequent flyer miles if I book a JAPAN Hotel & Air Package?
A member of ANA Mileage Club will earn 50% of flown mileage at each flight. page to top
I am under 20 years old. Can I use JAPAN Hotel & Air Package?
Definition of adult depends on the country. Ask your local H.I.S. store. page to top
When will JAPAN Hotel & Air Package be released?
JAPAN Hotel & Air Package will be released approximately: mid to end of January for tour departing May - October, mid to end of July for tour departing November - May (or April) page to top
What is the privacy policy of JAPAN Hotel & Air Package?
Please ask and follow the rules of your local H.I.S. store. page to top